Terms & Conditions
Welcome to OnGov. These Terms and Conditions ("Terms") govern your use of our government efficiency and management platform. By accessing or using OnGov, you agree to be bound by these Terms.
Service Description
OnGov is a comprehensive government efficiency platform that provides:
- Document management and AI-powered analysis
- Intelligent chat assistant and AI interactions
- Organization and team management
- Calendar and scheduling coordination
- Data analytics and insights dashboard
- Secure file storage and sharing
- Multi-role access controls
- Communication and messaging tools
- Automated workflow management
- Compliance and audit logging
User Accounts & Organizational Structure
Account Requirements
You must provide accurate and complete information during registration
You are responsible for maintaining the security of your account credentials
You must be at least 18 years old to create an account
Each user account must be associated with a valid organization
SuperAdmin: Platform administration and organization management
Owner: Organization ownership and full administrative control
Admin: Administrative privileges within organizations
Staff: Standard user access and functionality
Acceptable Use Policy
Permitted Uses
Official government and organizational business purposes
Document processing and analysis for work-related activities
Team collaboration and communication within your organization
Data analysis and reporting for operational efficiency
Prohibited uses
Uploading malicious software, viruses, or harmful content
Attempting to gain unauthorized access to other organizations' data
Using the service for illegal activities or policy violations
Sharing login credentials or accessing accounts without permission
Reverse engineering, decompiling, or attempting to extract source code
Overloading or attempting to disrupt service functionality
Data & Content Ownership
Your Content
You retain ownership of all content you upload, create, or share through OnGov, including:
Documents, files, and attachments
Chat messages and communication content
Calendar events and scheduling information
Comments, annotations, and user-generated data
License to OnGov
By using our service, you grant OnGov a limited license to use your content solely for:
Providing AI-powered analysis and insights
Enabling search and document processing features
Facilitating collaboration within your organization
Maintaining service functionality and security
AI Services & Processing
AI Functionality
Our AI services provide intelligent analysis and assistance, including:
Document summarization and content analysis
Intelligent search and content recommendations
Chat-based assistance and question answering
Data pattern recognition and insights generation
AI Limitations & Disclaimers
- AI responses are generated automatically and may contain inaccuracies
- Users should verify AI-generated content before making decisions
- AI processing may involve third-party services with their own terms
- We do not guarantee the accuracy or completeness of AI outputs
Service Availability & Support
Service Level
We strive for 99.9% uptime availability
Scheduled maintenance windows will be announced
Emergency maintenance may occur without notice
Some features may be temporarily unavailable during updates
Support & Assistance
Technical support available during business hours
Documentation and help resources provided
Training and onboarding assistance available
Priority support for organization owners and admins
Disclaimers & Limitation of Liability
Service Disclaimer
OnGov is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or meet your specific requirements.
Limitation of Liability
User Responsibility
Users are responsible for backing up important data
Organizations must ensure compliance with applicable regulations
Users should verify AI-generated content before acting upon it
Appropriate access controls should be maintained within organizations
Account Termination
Voluntary Termination
You may delete your account at any time
Data export tools are available before deletion
Some data may be retained for legal compliance
Organization owners can close entire organizations
Involuntary Termination
Accounts may be suspended for Terms violations
Immediate termination for severe policy breaches
Notice will be provided when possible
Appeals process available for contested actions
Changes & Governing Law
Terms Updates
We may modify these Terms from time to time. Material changes will be communicated through the platform or via email. Continued use of OnGov after changes constitutes acceptance of the updated Terms.
Contact Information
For questions about these Terms or our service, please contact us:
Governing Law
These Terms are governed by and construed in accordance with applicable federal and state laws. Any disputes arising from these Terms or your use of OnGov will be resolved through appropriate legal channels.
