OnRequest — Powered by OnGov
Your 24/7 digital clerk. OnRequest turns your website from a static archive into an instant-answer service center — no rebuild required.
Chat
One chat. All answers.
Connect, don’t rebuild. OnRequest layers seamlessly over your existing website — reading your current agendas, codes, and PDFs to build an intelligent knowledge base instantly.
Instead of forcing residents to hunt through menus or FAQs, they simply ask a question in plain English and get the exact answer they need.
Residents can ask:
When is the next town council meeting?
What happened at the last one?
How do I get a permit?
What is the property tax rate?
Regulations
Licenses
Permits
Reports
Analytics
Turn conversations into policy.
Don’t wait for the angry phone call.
Most residents never call to report a problem — they search for it online. OnRequest captures that intent in real time, giving you a clear read on community sentiment before it reaches a town-hall meeting.
Spot the gaps instantly.
If 50 people search for “pickleball courts” and you don’t have a page for it, the Blindspot Report flags it immediately — so you can fix information gaps before they become constituent complaints.
Real-Time Trends
Resident Sentiment
Gap Detection
Customizable
